Reference

Terms That Govern Your facei88 Account

These terms set out the rules for opening and using your facei88 account, including how deposits via bKash, Nagad, and Rocket are handled and what we expect from you. Access and eligibility depend on your local law and the regions we currently support.

Account eligibility appliesLocal law governs accessbKash, Nagad, Rocket coveredOne account per personTerms subject to change
facei88 Terms That Govern Your facei88 Account
TERMS CONTACT

Reach Us About These Terms

If any part of these terms is unclear or you need to raise a concern about your account, our support team can help. We handle account queries, payment disputes involving bKash, Nagad, or Rocket, and requests to close or review your account.

Live Chat Open the chat window from any page on facei88. Available for account and payment term queries during our support hours.
Email Support Send your query to our support address for written responses on account terms, wallet disputes, or eligibility questions.
Help Centre Browse our help articles covering account rules, bKash and Nagad deposit terms, and how withdrawal verification works.
ACCOUNT SECURITY

How We Protect Your Account

Your account security and the integrity of your data matter to us. Here is how we handle the key areas covered by these terms.

Data Handling

We collect only what is needed to operate your account — login details, wallet identifiers for bKash, Nagad, or Rocket, and transaction records. We do not sell your data.

Account Access

Login is protected by OTP verification sent to your registered mobile number. If you suspect unauthorised access, contact support immediately to freeze your account.

Transaction Records

Every deposit and withdrawal through your account wallet is logged. You can request a statement of your transaction history by contacting support.

Requesting Changes

To update your registered wallet number or request account closure, submit a verified request through live chat or email. Changes take effect after identity confirmation.

Common Questions About These Terms

Real questions about how these terms apply to your account and payments.

Anyone in a region where access is permitted under local law. It is your responsibility to confirm that using this platform is lawful where you are before registering.

No. Each person may hold only one account. Duplicate accounts are against our terms and may result in suspension of all associated accounts and balances.

We freeze the relevant wallet balance while the dispute is reviewed. Once resolved with the payment provider, the balance is either released or adjusted accordingly.

Contact our support team via live chat or email with your registered account details. We will provide a record of your transaction history and account information.

We may update terms when our services change. We aim to notify you via your registered contact, but continued account use after an update constitutes acceptance of the new terms.

Submit a closure request through live chat or email support. After identity verification, your account will be closed and any remaining wallet balance handled per our withdrawal process.
Reference

Terms & Conditions

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.